You want to store your jewelry in individual compartments in a jewelry box or in soft pouches. This is so the pieces won't scratch each other.

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We recommend getting a Spa Treatment every one to two years, unless your piece is dull, scratched, damaged, etc.

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Click Here for Spa Treatment Details

The number of times a ring can be sized depends on the design and thickness of the ring. Please visit us in-store to speak with a salesperson for a review of the ring.

We recommend insuring any piece of jewelry valued at $2000 or more, but it is ultimately up to the customer.

We recommend Jeweler's Mutual Insurance for insuring your jewelry.

We recommend every 6 months to have your jewelry cleaned and checked. If you feel your ring may have been damaged prior to 6 months, bring it to The Gem Collection asap.

Click here for more information on Jewelry Care.

Lab grown diamonds are diamonds that are grown in a lab rather than mined.

Currently we only change batteries on most watches. We do not service them.

Click here to see a list of our other jewelry Services

In general, turquoise with a robin's egg blue color is preferred. Unusual colors like yellow-green and pure green are in demand for use in inlay jewelry.

Click here to see our Turquoise jewelry online collection.

Yes we do. Our Independent Jewelry Appraiser is in the store and takes appointments for Wednesday mornings from 10am to noon. The appraiser also comes in on Fridays but does not take appointments (so you may drop off your items). He writes Insurance appraisals for the purpose of obtaining insurance. These Insurance appraisals will reflect full retail/new replacement values.

He also writes appraisals for Fair Market Value which will also work for IRS, Donation and Estate Purposes.  These Fair Market Value appraisals take into consideration the physical state of condition of the piece and current market conditions and values.

Click here for more information on Appraisals.

Insurance appraisals start at $95.00 per item and go up from there depending on the complexity of each piece. If you do NOT need a written appraisal there is no need to make an appointment with him.

Click here form more information on Appraisals and to make your appointment.

We are currently looking to purchase diamonds 1.00ct and over, fine vintage jewelry and Rolex watches.

Click here for more information on Selling Your Jewelry

If you need to find out if something is real and you are looking to sell an item you need to make an appointment with the "Buyer"- Graduate Jeweler-Gemologist.  An appointment is required.

Click here for more information on Selling Your Jewelry.

If you are looking to sell your jewelry, you will need to make an appointment with our buyer-Graduate Jeweler/Gemologist.

Click here for more information and to make your appointment.

If you need to find out if several or more pieces of jewelry are real, and you are not looking to sell them, you will need to set up a sorting appointment with our buyer-Graduate Jeweler/Gemologist.

Click here to make your Sorting Appointment.

If you just need to bring in multiple items to see if they are real versus costume (like a jewelry box full) and you are not interested in selling them you need to set up a Sorting Appointment with the “Buyer”- Graduate Jeweler-Gemologist. 

Click here to set up your appointment

The first 15 minutes of a sorting appointment are free. The cost for each additional 15 minutes is $25.

Click here to make your Sorting Appointment.

We are able to cut most rings off a client's finger however, we must see it first. We work on precious metals. Tungsten and Titanium are NOT precious metals.  We can USUALLY cut off and repair gold, silver, and platinum rings.  We can USUALLY cut off Titanium rings, but we cannot repair them once cut off. We CANNOT cut off Tungsten rings. Tungsten rings are a type of ring that can only be removed with vice grips and locking pliers. Most emergency personnel have these tools, as well as your local emergency rooms, so please seek help there. If your finger is bleeding or infected you must go to a medical facility for biohazard reasons. We should be able to give you a quote on the repair during your visit. If your finger is injured or swollen you may want to let it heal for a few weeks after the ring is cut off before you decide on a new ring size.

Any of the sales professionals can assist you.

Ask Here and we will get back with you as soon as we can.